Tips abound in year's most-read F&I stories

This illustration, put together for the Courtesy Automotive Group of Lafayette, La., ran with a story that was fifth on our list of most popular F&I stories.

Automotive News -- December 28, 2011 - 12:01 am ET

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The 10 most-read finance & insurance stories in Automotive News this year combined practical information for frontline F&I managers -- especially on compliance.

News stories, such as one about identity theft by a dealership insider and another on General Motors partnering with Wells Fargo on 0% financing, also were a draw.

The changing relationships among GM, Ally Financial and GM Financial attracted readers, especially as they affected the comeback in subprime financing. How-to features -- ranging from tips on illustrating F&I menus to advice on taking credit applications over the phone -- commanded attention, too. Here are the headlines, with links to the full stories:

1. How a former GM exec is expanding Allstate (Oct. 21)

2. Santander joins list of lenders with iPhone apps (Jan. 26)

3. Dealerships are targets for ID thieves, from inside and outside (Dec. 7)

4. 10 dos and don'ts for online credit apps (Oct. 26)

5. How a Ford store uses photos to lift F&I sales (Jan. 12)

6. GM tests 0% financing through Wells Fargo (Aug. 17)

7. Why Ally Financial and GM, once family, are now rivals (Feb. 25)

8. 10 ways you may be violating privacy rules (Aug. 31)

9. 10 tips for taking credit apps over the phone (Nov. 9)

10. 7 reasons to buy GAP from a dealership (Sept. 28)

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