Dealers applaud as Ally paves way for more leasing
12:01 am U.S. ET, Sept. 1
Ally Financial Inc. has become more accommodating in providing leases for General Motors dealers as well as Chrysler dealers. “It's helpful,” said Bill Golling, the owner of Golling Buick-GMC in Lake Orion, Mich., and Golling Chrysler-Dodge-Jeep-Ram in Bloomfield Hills, Mich. Read More » Comments [0] | Recommendations [0]
12:01 am U.S. ET, Sept. 1
A new car-shopping service from United Services Automobile Association has an Apple iPhone application that enables members to research vehicles, apply for a loan and buy ... Chrysler Canada launches financing program similar to leasing
9:33 am U.S. ET, Sept. 1
Chrysler Canada today started offering a new financing option that mimics a lease -- only the customer gets the vehicle title and can sell the vehicle before the end of t ... Loan delinquencies fall as lending activity slowly recovers, report says
12:01 am U.S. ET, Sept. 1
Automotive lending continued to rebound in the second quarter, with loan delinquencies falling for the second consecutive period, Experian Automotive said in a new report ... Toyota leans on richer incentives, vows to stay ‘competitive'
9:57 am U.S. ET, Aug. 25
Toyota Motor Sales U.S.A. Inc. says richer incentives are a timely tactic, not a long-term strategy. Figures from Toyota Motor Credit Corp. show the automaker is relying ... Leasing comeback may spur wear-and-tear policies
12:01 am U.S. ET, Aug. 25
Sales of lease protection policies that cover excess wear-and-tear charges for lease customers may pick up as leasing rebounds. That's good news for dealerships, since le ... Sonic readies pilot tests for one-price F&I products
12:01 am U.S. ET, Aug. 25
Sonic Automotive Inc., the nation's third-largest dealership group, will begin a test of no-haggle pricing at finance and insurance offices in two markets on Sept. 1. The ... GM, in IPO, cites Ally ties as risk to potential investors
12:01 am U.S. ET, Aug. 25
There's another sign that GM could be distancing itself from its former captive finance company. In the registration document for its upcoming initial public offering, GM ... Uninsured tire-plan customers await class action in suit against dealerships
12:01 am U.S. ET, Aug. 25
A suit filed by 17 customers who purchased uninsured tire-replacement policies from 13 Maryland dealerships has a shot at becoming a class action. But the parties will ha ... New FICO scoring formula could help dealers get more customers financed
12:01 am U.S. ET, Aug. 18
Dealerships typically want lower cutoffs on credit score to make loan and lease approvals easier, and the latest generation of FICO score could help. ... New Mercedes insurance plan spares lease-end charges
12:01 am U.S. ET, Aug. 18
Mercedes-Benz Financial is rolling out a branded lease protection product that can spare customers lease-end wear and tear charges that could lower the amount they would ... Credit scores are just one measure of subprime applicants, Santander exec says
12:01 am U.S. ET, Aug. 18
When it comes to the riskiest credit categories, subprime specialist Santander Consumer USA Inc. relies more on its own data to decide whether to make a particular loan t ... Leasing help could be on the way for GM dealers
12:01 am U.S. ET, Aug. 11
The stage seems set for General Motors Co. to employ AmeriCredit to pump up dealers' lease business sooner rather than later. Especially since GM's current primary lender ... For Chevy dealers, acquisition of subprime lender well-timed
12:01 am U.S. ET, Aug. 11
Chevrolet dealerships should be the first to benefit when GM completes its acquisition of subprime finance specialist AmeriCredit Corp. next year. Jim Campbell, Chevrolet ... Ally lowers credit score threshold to draw more Chrysler lease customers
12:01 am U.S. ET, Aug. 11
In another sign that credit markets are improving for auto shoppers, Ally Financial - Chrysler Group's preferred finance provider - has lowered its credit score threshold ... GM-AmeriCredit deal won't deter Ally
12:01 am U.S. ET, Aug. 11
Ally Financial Inc., formerly GMAC Financial Services Inc., is diversifying its client base as General Motors Co. prepares to buy independent subprime lender AmeriCredit ... As credit returns, Penske makes F&I gains
10:28 am U.S. ET, Aug. 4
Penske Automotive Group had higher F&I revenues in the second quarter because captive finance companies are approving more leases and loans and because leasing is making ... GMAC is last in dealer satisfaction survey
10:22 am U.S. ET, Aug. 4
Dealers continued to punish GMAC, now known as Ally Financial Inc., in the latest J.D. Power and Associates U.S. Dealer Financing Satisfaction Study. Retailers complained ... Asbury F&I revenue per vehicle tops $1,000
10:18 am U.S. ET, Aug. 4
Asbury Automotive Group Inc. has vaulted its finance and insurance income back up over $1,000 per vehicle -- its first time above that milestone since 2008. During the se ... Tire plan vendor's trial is postponed
10:09 am U.S. ET, Aug. 4
The trial of Wilbur "Tray" Harrison Jr., the vendor of an uninsured tire replacement program, has been moved again. It originally was scheduled for March, then June; now ... Missouri targets service contract scams
12:01 am U.S. ET, Aug. 4
The state of Missouri has unwillingly become "the Silicon Valley for auto service contract scams." At least that's how the state's attorney general sees it. Why Missouri? ... BMW pushes ahead on paperless deals
12:01 am U.S. ET, Aug. 4
Brian Blum of Prestige BMW clicks off the advantages of closing vehicle sales electronically. The giant dealership in Ramsey, N.J., gets paid by BMW Financial Services t ... More stores to go electronic
12:01 am U.S. ET, Aug. 4
BMW is expanding the number of dealers that do electronic vehicle transactions after successful tests in New York and New Jersey. Dealers in Illinois, Michigan and Texas ... Credit unions delve into leasing with marketer's help
12:01 am U.S. ET, July 28
Chrysler Financial's decision to bail out of consumer leasing two years ago should have been fatal for Westbury Jeep-Chrysler-Dodge in Jericho, N.Y. At the time, auto lea ... New-vehicle slump hurts GAP sales
12:01 am U.S. ET, July 28
Guaranteed asset protection, that mainstay of finance and insurance profits, is under pressure. Demand for GAP policies -- which cover customers who owe money on their ve ... More car buyers plan to pay cash, study says
12:01 am U.S. ET, July 21
Kelley Blue Book's Finance and Purchase Study indicates that 20 percent of new-car buyers and 42 percent of used-car buyers say they will pay cash for their next vehicle. ... Consumers are mending finances but avoiding car loans, other new debt
12:01 am U.S. ET, July 21
Healthy household finances drive auto sales. But dealerships shouldn't expect sales to pick up much while households are in a mood to save and rebuild personal balance sh ... Q&A
Credit life's not dead yet, provider says
12:01 am U.S. ET, July 21
Tighter state regulations and competition from products such as GAP and service contracts have cut deeply into dealership sales of credit protection. ... NADA looking for service contracts to recover
12:01 am U.S. ET, July 21
Slow economic recovery should aid core dealer business that has been slipping since 2004, when contracts were sold on more than 34 percent of new cars retailed, according ... Chrysler Financial seeks to revive lending activity
12:01 am U.S. ET, July 21
Former Chrysler unit wants to begin with loans to buyers with near-prime credit; wants to raise capital and may consider a name change. The company has also asked dealer ... As finance revenue fades, product gains importance
12:01 am U.S. ET, July 21
As consumers tighten household expenditures, dealerships across the country face the same challenge: How to boost product sales as finance revenue fades. Regulatory overs ... Wells Fargo leaves dealer loan unit intact after shutdown of direct-lending group
9:46 am U.S. ET, July 14
The finance unit - a subprime specialist offering mortgages, credit cards and auto loans directly to consumers - is being shuttered as part of a restructuring. ... NEWS ANALYSIS
Why cost of GAP policies will remain stable
9:57 am U.S. ET, July 14
GAP prices are set based on what insurance companies think the risk will be in a few years, not what it is today. So prices -- and margins -- should remain stable. ... Ally's embrace of own name marks end of GMAC
12:01 am U.S. ET, July 14
Ally Financial Inc.'s decision to apply the "Ally" name to most of its consumer and dealer-related auto-finance operations in North America will mark the demise of the GM ... Subprime niche player taps new leader, plans to expand
12:01 am U.S. ET, July 14
Exeter Finance, a small niche player in subprime finance with a big vision, has selected Mark Floyd, a veteran in specialty finance, as its CEO. Floyd most recently was c ... State's F&I crackdown could hit industry
12:01 am U.S. ET, July 7
A service contract industry group says one state's crackdown on hard-sell tactics by auto service plan marketers could ultimately lead to stricter industry regulation. ... Ford Credit goes extra mile in bid to lure young Fiesta buyers
12:01 am U.S. ET, July 7
Ford Motor Credit Co.'s dedicated plan to support U.S. sales of the Ford Fiesta is good news for F&I managers who otherwise may find it tough to get the car's young targe ... JM&A may buy F&I companies to grow in West
12:01 am U.S. ET, July 7
Financial services giant JM&A Group, a powerhouse in the Southeast, is aiming to grow in the rest of the United States. The main target for expansion is the West, and JM& ... DealerTrack loses Asbury DMS work
12:01 am U.S. ET, July 7
It was a Cinderella story. Three years ago, DealerTrack Holdings Inc. vaulted into the big leagues of dealership management system suppliers by landing its biggest custom ... States' confusing GAP rules trouble dealers
12:01 am U.S. ET, June 23
The GAP Alliance, a 4-year-old lobbying group that includes captive finance companies, insurance companies and GAP providers, is working to change state laws in at least ... Long at odds, dealers and credit unions discover common ground with indirect loans
9:04 am U.S. ET, June 23
Dealerships and credit unions -- at odds for years because credit unions generally won't let stores mark up interest rates -- are arranging more indirect loans and plan t ... Mazda dealers lament absence of customer off-lease information following split with Ford
12:01 am U.S. ET, June 23
Some Mazda dealers have been stymied in accessing online information about their lease customers who financed vehicles through Ford Motor Co.'s finance arm. The problem r ... Subprime lending begins slow rebound
9:56 am U.S. ET, June 16
The subprime auto finance business has begun a slow recovery following a recession-spurred slump, the National Automotive Finance Association says. Last year's late payme ... QUESTION & ANSWER
F&I options expand as banks return to lending
12:01 am U.S. ET, June 16
Finance managers may start hearing from banks they haven't heard from in a while. That's because some banks that got out of auto loans two years ago are looking to get ba ... BMW rolls out e-contracts to reduce customer waits
12:01 am U.S. ET, June 16
Finance managers in BMW dealerships can cut down on customers' waiting time and dealers should get much faster funding as BMW Group Financial Services rolls out electroni ... Customers in line for F&I? 5 ways to ease frustration
9:41 am U.S. ET, June 16
You've sold a new car and your customer is ready for the F&I office -- but the wait is an hour long. How do the sales staff and F&I manager keep the delay from turning a ... F&I managers will see more lenders putting electronic tethers on loan payments
12:01 am U.S. ET, June 9
A study released at the National Automotive Finance Association's annual conference last week suggests that financial institutions that encourage having starter-interrupt ... Mercedes Financial uses iPads to keep customers from feeling trapped in the F&I office
12:01 am U.S. ET, June 9
Mercedes-Benz Financial wants to get dealership finance managers out from behind their desks so customers don't feel like they're trapped when they're in the F&I office. ... Chase customers will get more subprime attention
12:01 am U.S. ET, June 9
Some dealerships that offer subprime loans through Chase Auto Finance should start getting more attention, thanks to three new regional offices. Local knowledge and perso ... Experian: Subprime comeback could take awhile
12:01 am U.S. ET, June 2
Despite media reports that credit is looser and more available, it's still pretty tight for subprime borrowers and will probably stay that way for some time, Experian Aut ... Car buyers can get invoice prices, loan rates on iPhone
12:01 am U.S. ET, June 2
Don't be surprised if some customer reaches for an iPhone while negotiating to buy a car. Cartopia, a new iPhone application from insurer Nationwide Corp., not only provi ... Broker alters ties with dealers, credit unions
12:01 am U.S. ET, June 2
Life for dealers in 2009 was tough, but it may have been even tougher for brokers. Stephen Bentley, CEO of Automotive Avenues in Lakewood, Colo., used the downturn as an ... US Fidelis collapse sparks service contract debate: Dealerships vs. consumer-direct
9:11 am U.S. ET, May 26
The bankruptcy filing for US Fidelis, which marketed extended service contracts directly to consumers, has rekindled debate over whether customers are best served by bypa ... Dealer audits F&I staff monthly; revenue rises
12:01 am U.S. ET, May 26
A legally compliant finance and insurance manager also is a highly productive one. That's a lesson the Phil Long Dealerships, of Colorado Springs, Colo., learned over the ... Consumers improve on auto loan payments
10:46 am U.S. ET, May 26
Credit bureau TransUnion said auto loan delinquencies fell in the first quarter of 2010 from the year-ago quarter because consumers are getting better about paying and le ... Lenders lower the bar as looser credit boosts auto sales
12:01 am U.S. ET, May 26
Easier credit is fueling a recovery in new U.S. auto sales that are on pace for the fastest annual gain in 26 years. The market for bonds backed by auto loans is expandin ... Subprime specialist Santander is fastest-growing used-car lender
12:01 am U.S. ET, May 26
It may be small, but Santander Consumer USA is far and away the nation's fastest-growing used-car lender, thanks to recent acquisitions. "We're national now, with about 1 ... F&I managers face long-term struggle
12:01 am U.S. ET, May 19
Consumer finances have improved enough to support growing U.S. auto sales, but negatives offset many of the positives. The net result is that even though auto sales are r ... M-B Financial expands insurance programs
12:01 am U.S. ET, May 19
Mercedes owners no longer need to worry about coffee-stained seats or scratched fenders. The company has them covered. Mercedes-Benz Financial began rolling out its new F ... Super flat finance fees gain traction
12:01 am U.S. ET, May 19
For years, auto dealers made money in the finance office by marking up the interest rate on car loans. But a relatively new finance practice that started with credit unio ... Flat fees or rate markups? Do the math
12:01 am U.S. ET, May 19
Flat fees that are 1 to 3 percent of the loan amount can reap as much or more profit than an interest rate markup, says Gary Allgeier, finance director at the Suburban Co ... Once a giant, credit life insurance fades away
12:01 am U.S. ET, May 19
Once a powerhouse revenue generator in the F&I office, credit life and disability insurance is on the wane. Tighter regulations and more attractive insurance products hav ... - F&I Blogs
- JIM HENRYCredit approvals ease … just a touch
Happy days aren’t here again yet.
Sept. 1, 12:01 am U.S. ET - Dealers still want more credit availability
AMY WILSON: Difficulty finding good used-vehicle stocks has been a problem all dealerships have faced for many...
Sept. 1, 10:34 am U.S. ET - A circular argument
JIM HENRY: Does GM need a real captive finance company? It boils down to objectives.
Aug. 25, 12:01 am U.S. ET - Is dealer financing slipping? Maybe not
DONNA HARRIS: In a recent study Kelley Blue Book found that one in three respondents intend to obtain financing...
Aug. 18, 12:01 am U.S. ET - When armed with a free credit report, few car shoppers use it for bargaining
JIM HENRY: The Consumer Data Industry Association says that more than 25 million people check their credit...
Aug. 18, 12:01 am U.S. ET - Retailers, automakers need subprime
JIM HENRY: No full-line automaker can prosper without reliable access to decent subprime credit.
Aug. 11, 12:01 am U.S. ET - Ally CEO struts his stuff
JIM HENRY: Ally Financial CEO Michael Carpenter would have a hard time with traditional GM corporate culture,...
Aug. 4, 12:01 am U.S. ET - For dealers, it's business as usual
JIM HENRY: Every major news outlet, including Automotive News, last week breathlessly reported on GM's...
July 28, 12:01 am U.S. ET - Do the math: Lower prices = more sales
JIM HENRY: With retail prices on aftermarket products the same as they’ve been for years - roughly...
July 21, 12:01 am U.S. ET - Vendors, lenders and zero-sum game
JIM HENRY: The size of an average auto loan is shrinking when compared with the value of the vehicle.
July 14, 12:01 am U.S. ET - F&I transparency: The final frontier
JIM HENRY: The big markups in F&I products such as extended service contracts and GAP should make some in this...
July 7, 12:01 am U.S. ET - How high is your F&IQ? Find out now
DONNA HARRIS: Do you know your F&IQ? I'm not talking about your intelligence quotient.
July 7, 12:01 am U.S. ET - Dealers can't rest after dodging bullet
DONNA HARRIS: There's no question dealers can breathe a little easier knowing they're exempt from the big...
June 30, 12:01 am U.S. ET - The brave new world of F&I apps
JIM HENRY: I figure it's only a matter of time before captives and other finance and insurance companies enter...
June 30, 12:01 am U.S. ET - F&I chiefs: A pink slip in your future?
DONNA HARRIS: Attention, finance and insurance managers: Your job outlook is iffy.
June 23, 12:01 am U.S. ET - Incentives plunge -- but are still high
JIM HENRY: It's hard to decide which is more amazing: how much incentives have fallen from a year ago or how...
June 23, 12:01 am U.S. ET - Chase chases subprime by going local
JIM HENRY: It's pleasant, somehow, that there's room for human judgment in approving auto loans, at least in...
June 16, 12:01 am U.S. ET - Is 'subprime' a substandard label?
DONNA HARRIS: At the recent annual meeting of the National Automotive Finance Association, there was talk of...
June 16, 12:01 am U.S. ET - Would you like insurance with that?
JIM HENRY: Dealerships are always looking for new revenues, so here's a trend worth watching: Some automakers...
June 9, 12:01 am U.S. ET - Battling an unknown boogeyman
JIM HENRY: Fear of the unknown is driving dealership groups that are trying to get exempted from pending...
June 2, 12:01 am U.S. ET - Red Flags Rule: The 'wolf' finally arrives -- no, really
JIM HENRY: If any dealers and F&I managers don't know by now that the Federal Trade Commission expects to...
May 26, 12:01 am U.S. ET - New times call for new F&I pitch
JIM HENRY: I used to believe that dealerships simply accepted a 1-to-1 relationship between new-vehicle sales...
May 19, 12:01 am U.S. ET - Predicting sales depends on your perspective
JIM HENRY: Dealers, auto lenders and the rest of us here at the Automotive Economic Forecast & Financial Forum...
May 12, 12:01 am U.S. ET - GMAC retail share up, but what happened to wholesale?
DONNA HARRIS: During GMAC Financial Services' first-quarter earnings call, executives highlighted healthy...
May 5, 12:01 am U.S. ET - F&I sales can boost repeat business
DONNA HARRIS: Many dealers tell me they are restructuring the way they pay F&I managers to encourage product...
April 28, 12:01 am U.S. ET - Why credit unions deserve respect
JIM HENRY: To some of the captive finance companies, banks, F&I vendors and dealership finance managers I talk...
April 21, 12:01 am U.S. ET - Repo cos. struggling in trying times
JIM HENRY: Les McCook says repossessing cars is heavily regulated. It's also quite dull.
April 14, 12:01 am U.S. ET - Been down so long it looks like up
JIM HENRY: Is the credit crisis still a problem, or is money now available for auto loans? OK, silly questions...
April 7, 12:01 am U.S. ET - Wrestling with the repo-man image
JIM HENRY: Les McCook says repossessing cars is heavily regulated. It’s also quite dull.
March 31, 12:01 am U.S. ET - GMAC tries a little tenderness
JIM HENRY: I was surprised to see that at the end of 2009, about 11 percent of GMAC's outstanding loans had...
March 24, 12:01 am U.S. ET - Chasing no longer -- Chase rules the lending roost
JIM HENRY: Chase Auto Finance last year became the nation's biggest auto lender, excluding leases.
March 17, 12:01 am U.S. ET - Search for extra revenue might require extra training
JIM HENRY: Everybody is multitasking. It's what happens when times are tough.
March 10, 12:01 am U.S. ET - F&I -- it's magic
JIM HENRY: By my count, there were at least 74 vendors at the NADA Expo that identified themselves as...
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